Many people feel overwhelmed or unsure at the beginning. Your counsellor will meet you where you are — there’s no pressure to have it all figured out. You don’t need to tell your whole story at once. We’ll go at your pace.

That’s completely okay. You’re in control of what you share and when. We’ll never push you to talk about anything before you feel safe and ready.

We understand that not all therapeutic experiences feel safe or helpful. If you’ve experienced victim‑blaming, felt misunderstood, or encountered therapeutic abuse in the past, we understand how painful and destabilising that can be. Our specialist training ensures our team understands the nuances of relational trauma, so you don’t have to “teach” your therapist about the dynamics of abuse. If you’ve been hurt or let down before, we’ll work with you gently and transparently to rebuild trust — at your pace.

No. We centre lived experience, not labels. You don’t need a diagnosis to work with us — just a sense that something hasn’t felt right in your relationships or experiences.

You don’t need to be certain or have all the answers. Many people come to us feeling confused, unsure, or doubting themselves. We’re here to help you explore your experiences safely and without judgment.

Yes — we understand that safety and privacy are essential. You’re welcome to use a preferred name or pseudonym, and we’ll work with you to find communication methods that feel safe.

Yes — we want you to feel safe and supported. If something doesn’t feel right, you can request a change, and we’ll do our best to accommodate.

Yes. Many people seek support while still in contact with someone who has harmed them — whether by choice, necessity, or circumstance. We’ll never judge your situation and will work with you to prioritise your safety and wellbeing.

Life happens, and sometimes you may need to pause your sessions. We understand. Just let your counsellor know as soon as possible so you can discuss a plan together. We’re usually able to place your sessions on hold for a short period. If you need a longer break, we’ll talk through what’s possible and how to reconnect when you’re ready.

That’s a very common and valid fear — especially for those impacted by narcissistic abuse or coercive control. Our counsellors are trained to listen without judgment and to honour your story. You don’t need to prove anything to be here. Your experience matters.

Yes — many people find healing possible in ways that feel meaningful for them.   Narcissistic abuse and coercive control can leave deep emotional wounds, but with compassionate support, people often rebuild their confidence, reconnect with themselves, and create healthier relationships. Recovery isn’t linear, and there’s no “right” timeline — but you don’t have to do it alone. We’re here to walk alongside you, at your pace.

That’s completely normal — especially after trauma. You don’t need to have the “right” words or emotions. We’ll work gently with whatever shows up, even if that’s silence, confusion, or numbness.

Tears are welcome here — as are laughter, silence, or anything in between. There’s no wrong way to show up. Your counsellor will hold space for whatever you’re feeling, without judgment. Whatever you’re carrying, you don’t have to carry it alone.