We are committed to providing a safe, ethical, and professional service. Our policies outline our practices and your rights, ensuring transparency and trust.

 

Client & Data Policies

 

• Privacy Notice: Details how we collect, use, store, and protect your personal data, including your rights under UK GDPR.

• Cookies Policy: Explains how our website uses cookies and how you can manage your preferences.

• Website Terms and Conditions: These outline the legal terms governing your use of our website.

• Confidentiality Policy: Outlines the scope and limits of confidentiality in our counselling services.

• Your Data Rights: If you’d like to access or review the personal data we hold about you, please contact us directly. We’ll guide you through the process in line with UK GDPR.

 

Service & Professional Standards

 

• Accessibility Policy: This outlines our commitment to ensuring our website and services are accessible to all individuals, including those with disabilities.

• Safeguarding Vulnerable Adults At Risk Policy: Our commitment and procedures for protecting vulnerable adults from harm.

• Equality and Diversity Policy: Our commitment to fair and equal treatment for all individuals.

• Event Terms and Conditions: For participation in our workshops and training events.

• Complaints Policy & Procedures: Details our process for handling feedback and formal complaints.

 

Media & Branding

 

• Logo Request Form: Request permission to use our logo, website link, or description.

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To make sure that we can provide effective services to all who access our services, we have a range of policies and procedures to guide our work.

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