COUNSELLING SERVICE FEEDBACK FORM

Thank you for taking the time to share your experience with us. This feedback form is intended to be anonymous, so please don’t include your name or any other identifying details. Your honest feedback helps us continuously improve and refine our services for future clients.

Part 1: Your Experience with Our Service

How did you hear about The Echo Society?

Online search

Social media

Referral

Another professional

Other

Part 2: Your Counsellor and the Sessions

How would you rate your relationship with your counsellor?

Did you feel heard and understood during your sessions?

Did your counsellor support you in exploring your experiences in a way that felt helpful?

How helpful did you find the therapeutic approach used?

Were you satisfied with the length of your counselling journey?

Part 3: Overall Outcome

How would you rate your overall experience with The Echo Society?

To what extent did your counselling experience help you achieve your goals?

Did anything shift for you emotionally or relationally during your counselling journey?

Based on your experience, would you recommend The Echo Society to others?

Part 4: Your Suggestions

Is there anything else you would like to tell us about your experience?

Do you have any suggestions for how we could improve our service?

Part 5: Optional Testimonial

If you’d like to provide a testimonial that The Echo Society may publish on our website, please write it below. This is completely optional and will not affect any service or support you receive. We will not publish your name or other identifying details. If published, your testimonial will be attributed to “Counselling Client”.

Your Testimonial:

I give permission for The Echo Society to publish my testimonial on its website without my name or other identifying details.