Trauma‑Informed Online Counselling Across the UK
Support for the emotional and relational challenges shaping your experiences or relationships — at a pace that feels right for you
We recognise that not all emotional struggles come from a single event or relationship. Sometimes life simply becomes heavy, confusing, or difficult to navigate.
Alongside our specialist support for narcissistic abuse and coercive control, we offer trauma‑informed online counselling for adults navigating a wide range of emotional and relational experiences. This may include experiences such as anxiety, low mood, stress, grief, periods of overwhelm, burnout, identity concerns, or things that feel difficult to untangle.
All of these experiences are welcome here and will be met with care.
Our trauma‑informed online counselling service is available across the UK — including England, Scotland, Wales, and Northern Ireland — so support is accessible wherever you are.
If any of your experiences connect to narcissistic abuse or coercive control, we also offer a dedicated specialist support pathway.
Our counselling service is not a crisis service. If you are in immediate danger or need urgent mental health support, please contact your GP, NHS 111, or emergency services.
If this feels like the right space for you, you’re welcome to request an initial assessment.
Why trauma‑informed support matters
Emotional wellbeing and mental health are shaped by the experiences we carry — past and present. Many people find themselves struggling with confidence, boundaries, relationships, or a sense of direction, even when there isn’t a single event to point to.
Counselling can help you:
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understand emotional patterns
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make sense of what feels confusing or stuck
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build resilience and self‑trust
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develop sustainable coping strategies
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reconnect with your own pace, needs, and boundaries
You don’t need to be in crisis to seek support. Sometimes the most meaningful change begins with simply having space to speak freely and be met with care.
Our counsellors and psychotherapists
Our Qualified Counsellors & Psychotherapists
Our team comprises highly qualified counsellors, psychotherapists, and clinical supervisors. Beyond their core qualifications and adherence to rigorous individual association standards, all our practitioners complete specialist in‑house training on The Echo Society’s psycho‑educational narcissistic abuse recovery programme. They also undergo strict recruitment and ongoing supervision procedures to uphold the highest professional and ethical standards.
You can be assured that every counsellor, psychotherapist, and supervisor is:
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a registered member of their respective professional counselling and psychotherapy bodies
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fully insured
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holds a current enhanced DBS check for work with vulnerable adults (England & Wales)
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trained in trauma‑informed, autonomy‑protective approaches
Our Therapeutic Approaches
We offer a range of established and effective therapeutic approaches tailored to your individual needs, including:
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One‑to‑one Talking Therapies & Psychoeducation
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Cognitive Behavioural Therapy (CBT)
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Person‑Centred Counselling
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Integrative Counselling
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Psychodynamic Psychotherapy
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Mindfulness
These approaches help you explore your experiences at a pace that feels right for you, offering a calm, confidential space where you remain in control of what you share and how you move forward.
Suitability for Therapy
We want to ensure that everyone who comes to us receives the level of support that is safest and most appropriate for their needs. Our counselling service is designed for ongoing therapeutic work rather than crisis support. There are times when someone may need a different level of care — for example, during an active crisis or when more intensive, multi‑disciplinary support would be helpful. If this applies to you, we’ll always do our best to signpost you to NHS or crisis services that can offer the right level of support.
Who we support
Many of the challenges we support are interconnected. Anxiety may link to relationship stress. Burnout may connect to boundaries. Low self‑esteem may have deeper relational roots. Our trauma‑informed counselling is suitable for adults seeking support with a wide range of emotional and relational experiences, including:
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anxiety and panic
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depression and low mood
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stress, burnout, and overwhelm
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grief and loss
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relationship difficulties and communication challenges
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low self-esteem or self-doubt
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difficulty with boundaries or people-pleasing
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feeling stuck or disconnected
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life transitions and uncertainty
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work-related stress
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emotional dysregulation or anger
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chronic illness or pain
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identity, purpose, or direction
Our team brings a breadth of experience, and some practitioners also work with experiences connected to trauma, neurodiversity, identity, and longer‑standing emotional patterns — always within their individual competence and training.
You don’t need a diagnosis or a specific label.
If something in your life feels difficult, confusing, or heavy, you’re welcome to reach out.
If this resonates with you, you’re welcome to reach out for an initial assessment.
Beginning your support
If you're ready to explore online counselling, simply Contact Our Counselling Team. Our compassionate team will guide you smoothly through our intake process.
To prepare for your first appointment, you can read our guide on What to Expect in Your Initial Assessment Session.
Fees, Availability & Waiting Times
We believe in accessible support. Our online counselling service operates on a sliding scale system, where your individual contribution is thoughtfully based on your annual income.
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The initial online assessment session is offered at a fixed fee of £45.00.
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Standard ongoing counselling fees range from £60–£120, depending on income and appointment time.
We also offer a reduced Supported Access rate for eligible clients. These spaces are not currently available. If affordability is a concern, you're still welcome to let us know when completing your intake form, and we’ll discuss whether there are any appropriate options available to you.
For full details on our pre-payment and cancellation policy, please click here.
Session Availability — Updated August 2026
Our trauma‑informed online counselling sessions are generally available Monday to Friday, 9:00 AM - 8:00 PM. This includes:
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Weekday Mornings: 9:00 AM - 12:00 PM — Available
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Weekday Afternoons: 12:00 PM - 5:00 PM — Available
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Weekday Evenings: 5:00 PM - 8:00 PM — Currently at capacity
Each counselling session is approximately 50 minutes long and provided on a weekly or fortnightly basis. The overall length of your counselling journey will depend on your individual needs. We offer both time-limited (short-term) and open-ended (long-term) counselling.
Current Waiting Times:
We are currently experiencing higher than usual demand for counselling. At present, the typical wait for an initial online assessment is approximately 4–8 weeks, although this may vary depending on counsellor availability and your flexibility with appointment times.
Following your assessment, it usually takes a further 1–2 weeks to begin ongoing counselling where appropriate.
Confidentiality & Your Privacy
Your trust and safety are central to our work. Everything you share in counselling is treated with care and confidentiality.
We only share information outside the service in rare situations where there is a serious risk of harm or a legal requirement to do so.
Your connection to this website is secure and encrypted (HTTPS), and all information you share is protected using systems that meet UK GDPR and HIPAA‑grade security standards.
If you’d like to understand more about how your information is used, you can read our full privacy notices at any time.
Your Feedback Matters
As your counselling journey concludes, we invite you to share your reflections. Please complete our Counselling Service feedback form to help us continuously improve and refine our services for future clients.