Website Feedback Form

We appreciate you taking the time to share your feedback on our website. Your input is vital for us to ensure a secure, clear, and empowering user experience.

Section 1: About You & Your Experience (Required)

1. What best describes your relationship with our services? (Choose one)

Counsellor / Psychotherapist

Volunteer / Team Member

Counselling Client (Current or Past)

General Visitor / Community Member

Peer or Partner Organisation

Section 2: General Site Experience & Usability (Required)

2. Overall, how would you rate your experience using the website today?

3. How easy was it to find the information or service you were looking for?

4. What was the main reason for your visit today?

(Drop-down menu - please select one)

Other (Please specify)

Section 3: Detailed Feedback on Specific Content (Required)

Which specific page or form are you providing feedback on?

We need to know exactly where to find the issue.

Please provide the full URL (web address) of the page, or the exact title of the form/document (e.g., "Our Home Page" or "Contact Us Form").

6. If your feedback is about a specific element (like a paragraph, form field, or button), please describe its location on the page:

"The 'Enquiry Type' menu on the General Enquiries Form, "The second paragraph under 'What to Expect' on the counselling Intake Process page," or "The 'Submit' button on the Volunteer Form."

Section 4: Reporting the Issue (Required)

7. Please detail the issue or suggestion here.

8. What type of issue is this?

(Check all that apply)

Section 5: Follow-Up Information (Optional)

9. Would you be happy for a team member to follow up with you regarding this feedback?

(Radio Buttons: Yes / No)

Yes

No

10. If yes, please provide your Name and Contact Email:

THE ECHO SOCIETY

Website Feedback form

Website Feedback Form