Short Privacy Summary | How Echo Uses Your Information

SHORT PRIVACY SUMMARY

Who we are

The Echo Society Ltd (“Echo”) is a community organisation offering support, information, events, groups, volunteering opportunities, and a counselling pathway.

We take your privacy seriously and want you to understand, in simple terms, how your information is used.

1. Two organisations may be involved in your support

When you use Echo’s services, you may interact with two different Data Controllers:

Echo Society Ltd

Echo manages the service‑level pathway, including:

enquiries
counselling intake and allocation
safeguarding coordination
continuity planning
events, workshops, and groups
volunteering
campaigns and outreach

Echo does not hold your clinical notes or therapeutic records.

Your Associate Counsellor

Your counsellor is an independent practitioner who provides your therapy.

They are responsible for:

clinical notes
therapeutic records
session content
clinical retention
clinical Subject Access Requests (SARs)

Echo cannot access or release your therapy records.

2. Why information is sometimes shared

Echo and your counsellor may share limited service‑level information where necessary for:

allocation
safeguarding
continuity
organisational responsibilities

Echo does not receive your clinical notes or therapeutic records.

3. Your privacy notices

You may receive more than one privacy notice because Echo and your counsellor hold different information.

Echo Privacy Notice

Explains how Echo uses service‑level information.
Read: Echo Privacy Notice

Counselling & Therapeutic Records Privacy Notice

Explains how your counsellor uses your clinical and therapeutic information.
Read: Counselling & Therapeutic Records Privacy Notice

Why You May Receive More Than One Privacy Notice

Explains the two‑controller model in simple terms.
Read: Why You May Receive More Than One Privacy Notice

4. Your rights

You have rights under UK GDPR, including access, correction, deletion (where applicable), and objection.

For Echo‑held information, contact Echo.
For clinical records, contact your counsellor directly.

Echo Society Ltd
Email: info@theechosociety.org.uk

If you need this summary in another format, we can provide it.